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Privacy Policy, Shipping, Refunds. . .


Site Owner

The Independent Herbalife Distributor associated with this site is:

Katie Shorrock - 01252 705928 or 07816 847775

This site was build by and is the responsibility of::

B.I.G. Entrepreneurs UK Ltd, 44 Dover Rd, Walmer, Deal, Kent, CT14 7JW.
E-mail: businesssystem@btconnect.com

Privacy Policy

This privacy policy sets out how B.I.G. Entrepreneurs UK Ltd (on behalf of Katie Shorrock) uses and protects any information that you give when you use this website.

B.I.G. Entrepreneurs UK Ltd (on behalf of Katie Shorrock) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

B.I.G. Entrepreneurs UK Ltd (on behalf of Katie Shorrock) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16/05/2009.

We may collect the following information:

  • Name and address
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

B.I.G. Entrepreneurs UK Ltd, 44 Dover Rd, Walmer, Deal, Kent, CT14 7JW.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Shipping

  • Orders will be shipped within 1 (one) working day of confirmation of authorised payment.
  • Your order should arrive within 3 working days confirmation of authorised payment. If your order does not arrive within this time please contact us.

Refunds & Returns

Herbalife offers an exchange or full refund on all its products. Simply return the unused portion in the original container to the distributor within 30 days of the date of delivery, and the distributor will make the refund. This guarantee will not affect your statutory rights as a consumer. You may call Herbalife Customer Services on 0845 056 0606 should you have any difficulty contacting your distributor. Herbalife is a member of the DSA and supports its independent consumer dispute resolution procedure, an additional guarantee of total satisfaction to Herbalife customers.







 

I was over weight before starting on the Herbalife Weight Management Programme and I have now achieved my weight target, I have gained 2 hours in my day with a huge increase in my energy levels!*

 
 
Wellness
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Weight Loss Programmes
Weight Loss Enhancers
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Weight Gain
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Energy & Fitness
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Protein Shakes
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Targeted Nutrition
Healthy Men
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*All weight loss claims refer to the Herbalife Weight Management Programme which includes, amongst other things, a balanced diet, regular exercise, an adequate daily fluid intake and appropriate rest. The Herbalife products are not intended to diagnose, treat, cure or prevent any disease.

These materials were prepared by and are the responsibility of independent Herbalife distributors:
B.I.G. Entrepreneurs UK Ltd, 44 Dover Rd, Walmer, Deal, Kent, CT14 7JW. E-mail: tws@bigbusinesssystem.co.uk

Independent Herbalife Distributor: Katie Shorrock,
Sandip, Thursley Road, Elsetad, Godalming Farnham Guildford,, Surrey, GU8 6EN
01252 705928 or 07816 847775, katie@be-healthier.co.uk